I want to | Perform this action in | Notes |
Add a member to access control system | Nexudus | Member must have an active agreement and passes. Access is provisioned at 12am on the start date of the agreement. |
Add a non-member to access control system (trades, cleaner, building manager etc) | Access Control System | System specific procedure to add a member |
Assign a physical card to a member | Nexudus | Add the card in the "Access Cards" field of the member. Takes up to 10 minutes to apply. |
Assign a physical card to a non-member | Access Control System | System specific procedure to add a member |
Assign Access Groups to a Member | Nexudus | Groups are determined by the members plan type and/or their leased suite/office |
Assign Access Groups to a non-Member | Access Control System | |
Revoke a physical card from a member | Nexudus | In some cases cards that are revoked in Nexudus do not sync to the Access Control System, in this case you may manually revoke the card in the access control system |
Revoke a physical card from a non-member | Access Control System | System specific procedure to add a member |
Remove access for a member | Nexudus | Delete the card from the "Access Cards" field in Nexudus and save. |
Remove Access for a non-member | Access Control System | Disable the users account |
Re-issue a mobile invite | Access Control System | In cases where the member has not enrolled within the timeout period, the mobile pass may be re-sent directly from the access control system |